home >  categories >  cakes >  indy cakes >  reviews

Indy Cakes

Services:

Cakes

Phone: (317) 840-1562 
73 E Epler Ave, Indianapolis, IN 46227
 
Overall Rating
4.7 out of 5.0
Quality of Service:
4.7/5.0
Responsiveness:
4.9/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.8/5.0
Flexibility:
4.6/5.0
 
15 Total Reviews
 
Kathleen
Wedding: 10/28/11
3.4 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
2.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
3.0/5.0
Jill and Kathy at Indy Cakes were helpful in the beginning, and they were quick to answer any questions I had. Their prices were cheaper than most other bakeries as you get as many flavors and fillings as you want for free. However about a week before my wedding Jill called me and told me they ordered the wrong number of stands, 2 less than I needed, and that they only had a 116 person cake instead of the 154 serving we had talked about at the consultation. Jill called me and kept asking me what I wanted to do about the stands, and even made me send her a picture that SHE drew at the consultation to confirm the number of stands and servings. Obviously they did not take good enough notes. I later get a call from Kathy saying that they knew my cake was 154 servings, and there must have been a miscommunication. That was confusing and frustrating. I also had to call and resay everything I had put down on the contract, things like the total number of cakes and that I was saving the top layer. I will say they worked to fix the problem, I had the correct number of stands and flavors for my wedding, however that was after many calls and headaches that I did not need so close to my wedding. To top it off, after the wedding I received a snippy call from Kathy wondering when I was going to return the cake stands; not very professional. Overall, they got the job done, but if you care about costumer service and don't want to clean up after them, I wouldn't recommend them.
Wedding: 10/2/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were very happy with this vendor! The cake turned out beautiful and it was a great value since we were budget conscious! We got lots of compliments on the cake and I would definitely recommend using them for your wedding cake!
Janelle
Wedding: 9/10/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Indy cakes was EXTREMELY easy to work with and did exactly what I wanted for my cake. I had more than a handful of people tell me how much they loved the look and taste of our cake. I even had someone text me after and tell me it was the best wedding cake she has ever had. I am so glad we chose Indy cakes!
Tabitha and Michael
Wedding: 8/5/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I couldn't have asked for a better cake. The cake tasting was actually one of my favorite parts of planning--they have tons of flavors and combinations with the fillings and we got lots and lots of compliments on it. They were very easy to work with and did not have lots of little fees after quoting you a price. They were very straight and upfront. I even had a grooms cake for my husband---he's a VTech grad and they created a hookie bird to go on top of the cake! A+++++ experience
Sarah
Wedding: 7/24/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.5/5.0
We had a pretty non traditional design in mind and they made it look amazing! The cake was beyond delicious! After we cut the cake and shared our first bites there are photos of me grabbing a few more extra bites :-p
Beatrice
Wedding: 7/9/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Indy Cakes did an amazing job on our wedding cake! I gave them a picture from a magazine and they replicated it to a tee! They gave us lots of choices for flavors and all of them were delicious. I am very happy with Indy Cakes!
Jen and Shawn
Wedding: 5/7/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They did an AMAZING job on my grooms cake! I brought in a picture of a scuba diving cake and they did exactly what I asked! It looked like it belonged on TV! The flavors choices were great and they even added a flavor that wasnt on the list that they were experimenting with. It was very reasonalbly priced, I would have paid more for it! We both loved the cake and can't wait for an excuse to get another one!
Teresa
Wedding: 12/6/10
3.2 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
4.0/5.0
We\'ve seen many pictures of this vendor\'s other wedding cakes, so we were excited that they\'d be making our wedding cake. Their other cakes are very pretty, so maybe we just had expectations too high. But...what we ended up with wasn\'t what we had visualized. The colors were much brighter than we had anticipated or asked for (the pale yellow we requested ended up being quite bold, and the two tones of blue that ended up being used seemed to clash), and it was otherwise very plain, with no decorations around the top edges of any layer. It felt like they got to our cake that day...and just DIDN\'T CARE...maybe because we were a couple from out of state, or maybe it was just too much cake to decorate. The bride and groom were put on the cake backwards (the bride is wearing rain boots visible only from one side, and the point of using that particular couple was the umbrella and the cute boots that ended up not being visible...the side with the boots is always what is displayed in pictures online and on the box). There was supposed to be a light-up castle on top of the cake...and they didn\'t put the light in it. If there was a problem with the castle, we wish we\'d have been notified the day before or morning of the reception, because we went out of our way just to order that particular castle due to the light! It also appeared to be haphazardly plopped up on top of the cake with no decorations around it...it just looked awkward, and not like the photo we\'d used for inspiration. My husband wanted a fountain (and even though I am not a fan of fountains anymore, it was important to him so we did it). I felt like they were making fun of the fountain idea and thus didn\'t give a care about the whole cake. Yes...it did taste good, but it didn\'t seem like it was up to par with the other cakes we\'d seen in their pictures.
englertdk and David
Wedding: 11/13/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Delicious cakes at an affordable price ... Indy Cakes can't be beat! People are still talking about how beautiful and tasty our cake was.
kmcole
Wedding: 6/11/10
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Jill with Indy Cakes was so pleasant and easy to work with. Everything went smoothly. The cake turned out delicious and it looked stunning. I received lots of compliments.Bonus, I am really looking forward to our free anniversary cake!!!!
Carrie and Eric
Wedding: 6/6/10
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
3.0/5.0
Indy Cakes did a wonderful job on our wedding cake! The cake was beautiful and tasted even better. They were very flexible with us providing them ribbon for the cake and allowed us to make it our own.
Shawna
Wedding: 4/17/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Indy Cakes was WONDERFUL! They are so willing to work to keep within your budget. They are so sweet and fun to work with. The cakes is absolutely amazing! It is the best wedding cake I have ever tasted. I would definitely recommend Indy Cakes!
Sarah
Wedding: 4/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Jill with Indy Cakes is great. She was so flexible, even after we changed our minds completely on the cake we wanted. The cake we chose was so delicious, our guests all commented on how it was one of the best tasting wedding cakes they had.
Lisa
Wedding: 11/14/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our cake was amazing it tasted good too! Debbie was lovely to work with! Laid back and easy to talk to you. We were really happy with the cake and honestly my only regret is not having enough time on our wedding day to taste every layer. I would highly recommend Indy Cakes
cythiejane
Wedding: 11/9/08
4.8 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They did a wonderful job. the cake was beautiful and tasted amazing. They helped with everything, and were very very willing to work with us no matter what.
 
 
Find Indy Cakes reviews from newlyweds in Indianapolis that used Indy Cakes for wedding Cakes services.